{"id":5718,"date":"2026-07-02T20:11:55","date_gmt":"2026-07-02T18:11:55","guid":{"rendered":"https:\/\/www.vinos-delicias.com\/ejercer-derecho-de-desistimiento\/"},"modified":"2026-07-02T22:21:54","modified_gmt":"2026-07-02T20:21:54","slug":"derecho-de-desistimiento","status":"publish","type":"page","link":"https:\/\/www.vinos-delicias.com\/en\/derecho-de-desistimiento\/","title":{"rendered":"Ejercer derecho de desistimiento"},"content":{"rendered":"<h2 data-path-to-node=\"2\">Your 14-Day Right of Withdrawal<\/h2>\r\n<p class=\"wp-block-paragraph\" data-path-to-node=\"3\">You have a period of 14 days from the receipt of your order to cancel your purchase, without the need for justification and without any penalty, as established by Directive (EU) 2023\/2673 and the consumer protection regulations applicable in your country.<\/p>\r\n<h2 data-path-to-node=\"4\">How to Exercise It<\/h2>\r\n<p data-path-to-node=\"5\">Please fill out the form below. You will receive an automatic confirmation email once we register your request. The refund will be processed within the legal timeframe applicable to your purchase.<\/p>\r\n<h2 data-path-to-node=\"6\">Situations Where the Right of Withdrawal Does Not Apply<\/h2>\r\n<p data-path-to-node=\"7\">EU Directive 2011\/83\/EU includes several categories of goods and services that are excluded from the 14-day right of withdrawal.<\/p>\r\n<h3 data-path-to-node=\"8\">Exceptions to the Right of Withdrawal (Opened Bottles)<\/h3>\r\n<p data-path-to-node=\"9\">All food and beverage items (such as wine bottles) that, for reasons of health protection or hygiene, have been unsealed, uncorked, or opened after delivery are completely excluded from the right of withdrawal.<\/p>\r\n<p data-path-to-node=\"10\">Likewise, the right of withdrawal shall not apply to products that are liable to deteriorate or expire rapidly \u2014 Art. 16, points (d) and (e), of Directive 2011\/83\/EU.<\/p>\r\n\r\n\r\n\t<div class=\"woocommerce apg-withdrawal-form-wrapper\">\n\t\t<div class=\"apg-withdrawal-order-error\" hidden><\/div>\n\t\t\n\t\t\t\t\t\n\t<div class=\"woocommerce-info\" role=\"status\">\n\t\tThe right of withdrawal may be exercised within 14 calendar days from receipt of the order.\t<\/div>\n\t\t\t\t\t\t\t<p class=\"apg-withdrawal-model-link\">\n\t\t\t\t\t<span>If you prefer, you can use the official model (Annex I.B).<\/span>\n\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.vinos-delicias.com\/en\/?apg_withdrawal_model_form=1&#038;print=1\"\n\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\trel=\"noopener\"\n\t\t\t\t\t\tclass=\"button\"\n\t\t\t\t\t>\n\t\t\t\t\t\tPrint\t\t\t\t\t<\/a>\n\t\t\t\t<\/p>\n\t\t\t\t\t\t<form method=\"post\" action=\"https:\/\/www.vinos-delicias.com\/en\/wp-json\/wp\/v2\/pages\/5718\/\" class=\"apg-withdrawal-form\">\n\t\t\t\t<input type=\"hidden\" name=\"apg_withdrawal_step\" value=\"confirm\">\n\t\t\t\t<input type=\"hidden\" id=\"apg_withdrawal_preview_nonce\" name=\"apg_withdrawal_preview_nonce\" value=\"22d0a9b3cd\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5718\" \/>\t\t\t\t<p class=\"apg-withdrawal-honeypot\" aria-hidden=\"true\">\n\t\t\t\t\t<label>Website (leave empty)\t\t\t\t\t\t<input type=\"text\" name=\"apg_withdrawal_website\" value=\"\" autocomplete=\"off\" tabindex=\"-1\">\n\t\t\t\t\t<\/label>\n\t\t\t\t<\/p>\n\t\t\t\t<h2>Withdrawal request<\/h2>\n\t\t\t\t<div class=\"apg-withdrawal-product-warning\" hidden><\/div>\n\t\t\t\t<div class=\"woocommerce-address-fields\">\n\t\t\t\t\t<div class=\"woocommerce-address-fields__field-wrapper\">\n\t\t\t\t\t\t\t<p class=\"form-row form-row-wide\" id=\"name_field\">\n\t\t<label for=\"name\" class=\"required_field\">\n\t\t\tFull name&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<input type=\"text\" class=\"input-text\" name=\"name\" id=\"name\" value=\"\" aria-required=\"true\" required autocomplete=\"name\">\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t<p class=\"form-row form-row-wide\" id=\"email_field\">\n\t\t<label for=\"email\" class=\"required_field\">\n\t\t\tEmail&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<input type=\"email\" class=\"input-text\" name=\"email\" id=\"email\" value=\"\" aria-required=\"true\" required autocomplete=\"email\">\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t<p class=\"form-row form-row-wide\" id=\"phone_field\">\n\t\t<label for=\"phone\" class=\"\">\n\t\t\tPhone&nbsp;<span class=\"optional\">(optional)<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<input type=\"tel\" class=\"input-text\" name=\"phone\" id=\"phone\" value=\"\" autocomplete=\"tel\">\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t<p class=\"form-row form-row-wide\" id=\"order_id_field\">\n\t\t<label for=\"order_id\" class=\"required_field\">\n\t\t\tOrder number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<input type=\"text\" class=\"input-text\" name=\"order_id\" id=\"order_id\" value=\"\" aria-required=\"true\" required disabled=\"disabled\">\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t<p class=\"form-row form-row-wide\" id=\"scope_field\">\n\t\t<label for=\"scope\" class=\"\">\n\t\t\tWithdrawal scope&nbsp;<span class=\"optional\">(optional)<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<select name=\"scope\" id=\"scope\" class=\"apg-withdrawal-selectwoo wc-enhanced-select\">\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"full\"  selected='selected'>Full order<\/option>\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"partial\" >Specific products only<\/option>\n\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t\t\t\t\t\t\t<p class=\"form-row form-row-wide apg-withdrawal-products-row\" id=\"products_field\" data-priority=\"50\" style=\"display:none;\">\n\t\t\t\t\t\t\t<label for=\"products\">Products to withdraw<\/label>\n\t\t\t\t\t\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t\t<select class=\"apg-withdrawal-selectwoo wc-enhanced-select\" id=\"products\" name=\"products[]\" multiple=\"multiple\" size=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"description\">Choose one or more products from the selected order.<\/span>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<p class=\"form-row form-row-wide\" id=\"details_field\">\n\t\t<label for=\"details\" class=\"\">\n\t\t\tAdditional details&nbsp;<span class=\"optional\">(optional)<\/span>\t\t<\/label>\n\t\t<span class=\"woocommerce-input-wrapper\">\n\t\t\t\t\t\t\t<textarea name=\"details\" id=\"details\" class=\"input-text\" rows=\"5\"><\/textarea>\n\t\t\t\t\t<\/span>\n\t<\/p>\n\t\t\t\t\t\t\t<p class=\"form-row form-row-wide apg-withdrawal-checkbox\" id=\"acceptance_field\">\n\t\t\t\t\t\t\t<label class=\"checkbox\" for=\"acceptance\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" name=\"acceptance\" id=\"acceptance\" value=\"1\" aria-required=\"true\" required>\n\t\t\t\t\t\t\t\tI understand that the next step will submit my withdrawal request after confirmation.<span class=\"required\" aria-hidden=\"true\">&nbsp;*<\/span>\n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t<p class=\"description form-row form-row-wide\">The next step will show a confirmation screen before the request is submitted.<\/p>\n\t\t\t\t\t\t<p class=\"form-row\">\n\t\t\t\t\t\t\t<button type=\"submit\" class=\"button alt\">Open withdrawal confirmation<\/button>\n\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/form>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Your 14-Day Right of Withdrawal You have a period of 14 days from the receipt of your order to cancel your purchase, without the need for justification and without any penalty, as established by Directive (EU) 2023\/2673 and the consumer protection regulations applicable in your country. How to Exercise It Please fill out the form &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.vinos-delicias.com\/en\/derecho-de-desistimiento\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Ejercer derecho de desistimiento&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5718","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ejercer derecho de desistimiento - Vinos y delicias<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vinos-delicias.com\/en\/derecho-de-desistimiento\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ejercer derecho de desistimiento - Vinos y delicias\" \/>\n<meta property=\"og:description\" content=\"Your 14-Day Right of Withdrawal You have a period of 14 days from the receipt of your order to cancel your purchase, without the need for justification and without any penalty, as established by Directive (EU) 2023\/2673 and the consumer protection regulations applicable in your country. 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